Required Education :
High School Diploma or equivalent
SALES AGENT Classification: Non-Exempt Salary Grade/Level/Family/Range: Sales Reports to: Director of Acquisitions & Sales
One of the largest multi-destination, technology-enabled property management companies in the United States is seeking a few high-energy Sales Representative to join our team.. Full-time employees will be eligible for Company benefits which include medical, dental, vision, life insurance, 401K, paid-time-off and more.
• Ability to capture as many reservations as possible by utilizing effective selling techniques • Assist guests by selling future reservations • Promptly follow up with guest inquiry leads for second chance bookings • Answer telephone calls and emails in a professional manner • Maintain current and potential guests profile information • Assist customers with questions regarding their existing reservations • Provide concierge services with general knowledge of the property and surrounding area including restaurants, entertainment, special events, and general directions • Effectively manage daily correspondence and operational tasks to exceed customer expectations and expand customer base • Deliver the highest standards of service to all customers Competencies • Problem-solving skills • Outstanding communication skills (written and oral) • Flexibility of schedule; ability to work days/nights, weekends and holidays as necessary • Strong customer-service focus • Attention to detail • Ability to work in a fast-paced environment • Strong computer proficiency. • High level of initiative • Ability to work independently with minimal supervision • Ability to multi-task and work within several computer applications at the same time
This job primarily operates in a fast-paced professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, and scanners. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.
Position Type and Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Sunday, from 8:00 a.m. to 10 p.m.
Required Education & Experience
High School Diploma or equivalent Professional Office Setting Customer Service
Preferred Education & Experience
Reservations Vacation Rental Property Mgmt. Industry Adobe, V12, GLAD, Excel, Outlook
Work Authorization/Security Clearance Must be eligible to work in the United States.
AAP/EEO Statement The Company is an Equal Opportunity Employer and fully subscribes to, as well as practices, the principles of Equal Employment Opportunity. Therefore, we do not discriminate based on race, color, religion, sex, national origin, age, disability, citizenship, marital status, sexual orientation or any other characteristic protected by law in the recruitment, selection, placement, training, compensation, and promotion of our employees.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.