The Claims Examiner's primary responsibility involves the review and evaluation of homeowner property claims. This includes reviewing, evaluating, investigating, and adjusting claims in compliance with all policy and state regulatory requirements.
The position requires the ability to evaluate each claim based on circumstance and merit, recommend accurate reserves/direction and the ability to clearly convey same to management. The position also requires the ability to service and manage a large claims inventory while keeping the adjusting standard at a high level.
Essential Job Functions • Evaluation of all types of homeowner property claims. • Communicate with independent adjusters and other experts to gather information on claims. • Negotiate and explain settlements with the insured and/or their representatives. • Knowledge of multiple policy forms. • Manage workload and provide management with reports for late reporting per established guidelines • Answer incoming telephone calls from agents, contractors and insureds. • Review and analyze written information. • Communicate effectively. • Rely on training and guidance from management to plan and accomplish goals. • Supports catastrophe operations as needed to include working significant overtime during designated CATs.
Required Knowledge, Skills & Ability • High School Diploma or GED • 2+ years property claims adjusting experience • Working knowledge of Microsoft Office including Word, Excel and Outlook. • Must possess a Florida Insurance License. • Possession of other state license as required by management. • Ability to work independently as well as a team player. • Ability to multi-task. • Computer savvy. • Basic calculator skills. • Working knowledge of ISO policies. • Bilingual is a plus
Benefit Highlights • Industry leading medical, dental and vision insurance plan • 401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately) • Generous PTO policy • Eligible for performance-based bonuses